Valuetainment
Receptionist, Valuetainment
Fort Lauderdale, FL - Full Time
There is one chance to make a first impression. You value every moment as a chance to create a memory. For you, service is who you are more than what you do. Hello Receptionist! Start here.
The Receptionist maintains the high standards of support our clients and customers expect, while fostering a positive and interactive presence. He/She provides excellent customer service and is a brand ambassador. The Receptionist welcomes visitors, clients, and employees to our corporate campus and ensures there is a strong focus on the guest experience. He/she provides clerical and administrative support to our office.
Job Responsibilities
- Greeting: Provide access, welcome visitors and guests, and direct them to the appropriate person or office; maintain visitor log
- Security: Complete security procedures such as issuing badges or visitor passes
- Answering phones: Answer and direct phone calls to the correct department or employee
- Handling mail: Receive, sort, and deliver mail, packages, and courier deliveries
- Maintaining records: Keep office records up to date, and perform basic filing and recordkeeping
- Providing customer service: Respond to customer inquiries in a polite and timely manner, and handle customer grievances
- Maintaining the reception area: Keep the reception area and common areas clean and tidy
- Ordering supplies: Order, receive, sort, store, and distribute office supplies and equipment
- Administration: Perform administrative activities such as booking meeting rooms or arranging transportation; provide back-up for clerical projects
Job Qualifications
- High School diploma or equivalent required
- Minimum of 3+ years of experience in a receptionist or similar role, ideally in a corporate environment
- Experience with customer support tools such as Intercom, Zendesk, or similar platforms is a plus
- Experience in social media management or community engagement is highly desirable
- Familiarity with ticketing systems is preferred
- Excellent verbal and written communication skills are required
- Strong problem-solving abilities and attention to detail are essential
- Ability to multitask and manage time effectively in a fast-paced environment
- Empathy and patience when dealing with customer issues
- Proficiency in social media platforms and community engagement strategies
- Comfortable using various digital communication tools and platforms
- Ability to learn and adapt to new software and technologies quickly
Compensation: Salary, Comprehensive Benefits Package. Final compensation will be determined based on experience and skills and may vary from the range listed above.
https://www.youtube.com/c/valuetainment
Valuetainment is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.
